Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Is the hoodie made in Morocco?
Yes, 100% designed and made in Morocco. From the pattern to the sewing to the embroidery, everything is produced locally with trusted workshops.
What is the hoodie made of?
It’s made from heavyweight cotton fleece (65% cotton), with a soft brushed interior for comfort and warmth.
The logo is precision embroidered for durability and a premium finish.
The ribbed cuffs and hem are reinforced to keep their shape over time.
This is not a light hoodie, it has structure, weight, and presence.
Do you deliver everywhere?
We deliver to all cities in Morocco.
Wherever you are, your hoodie arrives.
How fast will I receive my order?
Orders ship within 1–3 business days.
You’ll receive a tracking link once shipped.
Can I return or exchange my hoodie?
All sales are final once an order has been delivered.
We only accept exchanges in the case of a manufacturing defect or if you received an incorrect item. In that case, you must contact us within 48 hours of receiving your order, with clear photos of the issue
The item must be unworn, unwashed, and in its original condition.
To report an issue, please contact us on WhatsApp:
+212 708 294 642
Our team will review the request and guide you through the next steps if applicable.